Overview

This case study examines how the Boutique Stay Hotel utilized cloud-based solutions to streamline their operations and enhance staff productivity.

Challenges

The hotel struggled with outdated systems that hindered communication and efficiency among staff. They needed a solution that would integrate various functions into one platform.

Solution

By adopting a cloud-based property management system, the hotel was able to centralize reservations, housekeeping, and customer service. This integration allowed for real-time updates and improved collaboration.

Outcomes

Post-implementation, the hotel reported a 25% reduction in operational costs and a significant improvement in staff response times.